Housing Jigsaw is a series of intuitive, interactive and user-friendly software modules designed to support registered providers and local authorities manage their front line services. Housing Jigsaw is a housing options solution based on an IT platform. Housing Jigsaw combines practical support and advice with easy-to-use software, which allows councils to meet their legal obligations. Delivered in partnership between Housing Partners and the National Practitioner Support Service (NPSS), it’s built around the NPSS Homelessness Reduction Act Flowchart© and is the only suite of solutions designed for practitioners by practitioners.
Housing Jigsaw combines practical support and advice with easy-to-use software, allowing you to meet your legal obligations. Delivered in partnership between Housing Partners and the National Practitioner Support Service (NPSS), it’s built around the NPSS Homelessness Reduction Act Flowchart© and is the only suite of solutions designed for Practitioners by Practitioners.
H-CLIC and P1E ready and in use
What people say
PRAH was the best system we could have bought. It’s a great fit for Horsham
The Customer Portal has generated our biggest resource saving
It follows, very thoroughly, the legal process/journey of the HRA and therefore there is little risk of the officers missing a step or decision
When you log in the dashboard is very clear on how many cases you have at what stage and the actions that need requiring
We cannot fault the honest and reliable support we have received
I like the idea that it will be accessible to the customer via the customer portal and agencies will have a tool to be compliant with the duty to refer
The amount of information that the officers have learned about the HRA just by using it
I want to extend a huge thank you to you all for all your patience and kindness. Working alongside you whilst getting to grips with a new system was absolutely one of my best bits of the last year.
The National Practitioner Support Service (NPSS) supports local authorities in implementing and enhancing prevention-focused housing advice services. The support covers a spectrum of disciplines with a common goal; the improvement of frontline housing and homelessness services with a view to increasing opportunities for the early intervention and prevention of homelessness.
Housing Partners is the company behind HomeSwapper – the UK’s leading Home Exchange Service. As winner of the 2015 Housing Excellence award for best IT system, HomeSwapper supports over 700 social housing providers and local authorities and more than 260,000 families to swap their homes. Turning innovative ideas into effective software solutions with positive social impact.