Housing Jigsaw is a series of intuitive, interactive and user-friendly software modules designed to support registered providers and local authorities manage their front line services. Housing Jigsaw is a housing options solution based on an IT platform. Housing Jigsaw combines practical support and advice with easy-to-use software, which allows councils to meet their legal obligations. Delivered in partnership between Housing Partners and the National Practitioner Support Service (NPSS), it’s built around the NPSS Homelessness Reduction Act Flowchart© and is the only suite of solutions designed for practitioners by practitioners.

Prevention Relief Accommodation & Homelessness

Enables local authorities to discharge statutory duties as outlined in the Homelessness Reduction Act.

MORE

Enhanced Housing Register

You can manage your housing list online, in partnership with registered providers.

MORE

Advert To Let Allocation Service

The property marketing module that lets you advertise homes and manage accommodation enquiries.

more

Communication and Referrals Portal

A free module that supports the Duty to Refer and communication across public bodies and all wider agencies.

more

Accommodation Rent Accounting

A new service that empowers housing officers to reduce temporary accommodation debt.

more

Tracking, Satisfaction and Review

TSAR is a module of Housing Jigsaw that lets you survey customers to better understand their views on the quality of service delivered.

more

legacy asset management

Legacy Advance Management is our module within PRAH that now offers full case management support for legacy cases.

MORE

Communication and Referrals

ALERT+ and ALERT Transfer are additional options that give your referrals service much greater tailoring and control.

more

Housing Jigsaw combines practical support and advice with easy-to-use software, allowing you to meet your legal obligations. Delivered in partnership between Housing Partners and the National Practitioner Support Service (NPSS), it’s built around the NPSS Homelessness Reduction Act Flowchart© and is the only suite of solutions designed for Practitioners by Practitioners.

H-CLIC and P1E ready and in use

GDPR compliant

G-Cloud approved

What people say

PRAH was the best system we could have bought. It’s a great fit for Horsham

The Customer Portal has generated our biggest resource saving

It follows, very thoroughly, the legal process/journey of the HRA and therefore there is little risk of the officers missing a step or decision

When you log in the dashboard is very clear on how many cases you have at what stage and the actions that need requiring

We cannot fault the honest and reliable support we have received

I like the idea that it will be accessible to the customer via the customer portal and agencies will have a tool to be compliant with the duty to refer

The amount of information that the officers have learned about the HRA just by using it

PRAH

£9225pa

EHR/ATLAS

£16000pa
  • Clear transparent pricing

  • All features for one price

  • Easy payment plan

  • NO hidden costs

The National Practitioner Support Service (NPSS) supports local authorities in implementing and enhancing prevention-focused housing advice services. The support covers a spectrum of disciplines with a common goal; the improvement of frontline housing and homelessness services with a view to increasing opportunities for the early intervention and prevention of homelessness.

Housing Partners is the company behind HomeSwapper – the UK’s leading Home Exchange Service. As winner of the 2015 Housing Excellence award for best IT system, HomeSwapper supports over 700 social housing providers and local authorities and more than 260,000 families to swap their homes. Turning innovative ideas into effective software solutions with positive social impact.

Combining excellence in housing practice with software expertise
Find out more