designed by practitioners for practitioners
What is Housing Jigsaw?
Housing Jigsaw is the umbrella term for a series of intuitive, interactive and user-friendly modules designed to support local authorities manage their front line services. Housing Jigsaw is not simply an IT product, it is a housing options solution based on an IT platform. Housing Jigsaw combines practical support and advice with easy-to-use software, which allows councils to meet their new legal obligations. Delivered in partnership between Housing Partners and the National Practitioner Support Service (NPSS), it’s built around the NPSS Homelessness Reduction Act Flowchart© and is the only suite of solutions designed for practitioners by practitioners.
H-CLIC and P1E ready and in use
Housing Jigsaw combines practical support and advice with easy-to-use software, allowing you to meet your legal obligations. Delivered in partnership between Housing Partners and the National Practitioner Support Service (NPSS), it’s built around the NPSS Homelessness Reduction Act Flowchart© and is the only suite of solutions designed for Practitioners by Practitioners.
What people say
It follows, very thoroughly, the legal process/journey of the HRA and therefore there is little risk of the officers missing a step or decision
It produces the PHP as a live document throughout the life of the case
When you log in the dashboard is very clear on how many cases you have at what stage and the actions that need requiring
I like the idea that it will be accessible to the customer via the customer portal and agencies will have a tool to be compliant with the duty to refer
The amount of information that the officers have learned about the HRA just by using it
We pay one fee – not what we’re used to – there are no hidden costs
Everything is in one place – a one stop shop!
Lord Bird on Housing Jigsaw
Central Service Team of the Year
The National Practitioner Support Service (NPSS) supports local authorities in implementing and enhancing prevention-focused housing advice services. The support covers a spectrum of disciplines with a common goal; the improvement of frontline housing and homelessness services with a view to increasing opportunities for the early intervention and prevention of homelessness.
Housing Partners is the company behind HomeSwapper – the UK’s leading Home Exchange Service. As winner of the 2015 Housing Excellence award for best IT system, HomeSwapper supports over 700 social housing providers and local authorities and more than 260,000 families to swap their homes. Turning innovative ideas into effective software solutions with positive social impact.