Save time &
resources

Manage all allocation types in one system for a streamlined workflow. Remove manual tasks by automating verification and approval processes. Assign actions to officers and trigger emails based on events.

Prioritise properties effectively

Automatically band and assign points to your applicants in accordance with allocation policies to ensure accurate matching and shortlisting.

Improve customer experiences

Our customer portal allows applicants to manage their applications online for greater transparency.

The system combines the traditional CBL approach with the ability to allocate to all accommodation types.

Are you struggling with allocating properties to those most in need?

As a front-line officer in social housing, your priority is helping people in need. Throughout the process of supporting applicants to find housing, you want to dedicate resources to quality service and engagement – not manual processing or troubleshooting. Technology can and should help you in that aim, always supporting and enabling a customer-first approach.

It’s time to move to an enhanced tool that enables you to allocate properties to those most at risk more fairly and efficiently.

MRI Allocations enables local authorities and registered housing providers to effectively manage housing registers, advertise homes, and allocate properties in accordance with multiple allocation policies and access unified reporting and actionable insights. Empower applicants to manage their applications online and have complete transparency of each step of the process from initial application to allocation. All functionality is underpinned by our secure, powerful platform.

The right solution for front-line officers to allocate homes to people in need

rural estate management

Automate Manual Processes

The solution provides a range of automated features, designed to speed up the application process – for both applicant and officer.

Concept Evolution

Enhanced Housing Register

Enables local authorities to manage their housing register online in partnership with registered providers of social housing.

Enterprise FM

Intuitive User Portal

The customer portal provides applicants with an intuitive, easy-to-use gateway to make applications and manage the entire allocation process efficiently and online.

Enhanced functionality to support you in managing your housing resister and allocating homes


Allocations Management
Flexible approach to Allocation and lettings (including direct lets, allocating to PRS, management transfers and supported housing), with the ability to make direct nominations, across all property and tenure types.
Customer Portal
Enables applicants to self-manage all aspects of their housing register journey from initial application to allocation.
Property adverts
Tailored property adverts to allow the inclusion of specific requirements, photographs, floorplans and virtual tours. Provides an advertising portal for CBL properties.
Local information automation
Automatically appends local information to property adverts– travel, health, schools and local support services
Letter templates
A suite of standard letters included, providing clients with the ability to override with their own tailored templates in accordance with their unique processes.

Take better care of the people you serve with customer-first technology

The complete solution set to support local authorities and registered housing providers to better manage their frontline services

Allocations

Allocations

Allocations

A solution to manage your housing register online, advertise the right homes to those in need, and allocate properties in accordance with your allocation policies.

Homelessness Reduction

Homelessness Reduction

Homelessness Reduction

A solution to help you manage and monitor your single homeless pathways, prepare and action your Severe Weather Emergency Protocol and record Counts and Estimates.

Accommodation Rent Accounting

Accommodation Rent Accounting

Accommodation Rent Accounting

A solution to reduce temporary accommodation debt through monitoring, reporting and communication of financial obligations.

Rough Sleeper Pathways

Rough Sleeper Pathways

Rough Sleeper Pathways

A solution to help you manage and monitor your single homeless pathways, prepare and action your Severe Weather Emergency Protocol and record Counts and Estimates.

Alert

Alert

Alert

A tool to help you meet your Duty to Refer requirements. Alert securely and from specified public bodies and agencies to local authorities.

Safer Communities

Safer Communities

Safer Communities

A solution to report, monitor and track anti-social behaviour, domestic abuse and other tenancy breaches.

Key facts

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Social Housing

Find out more about MRI’s range of technology solutions designed specifically for social housing providers.

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If you would like to find out more about MRI Allocations